Synchronization Issues with German Handelsregister (DE.RC)

Incident Report for CDQ Cloud Services

Monitoring

The fix has been deployed and synchronization with the German commercial register (DE.RC) has resumed. We are now backfilling the register changes that were missed during the delay.

What this means for you: Lookups and Change Notifications for German legal entities will gradually reflect the missed register changes as the backfill progresses. Change Notifications for affected records may arrive with a delay relative to the actual register change date.

No action is required on your side. We are monitoring the backfill and will confirm once it is complete.
Posted Aug 26, 2026 - 19:39 CEST

Identified

We have identified the root cause in our synchronization functionality. A fix is being prepared, and we will fully backfill the data gap once it is deployed.

No action is required on your side. All previously synchronized data remains available.
Posted Aug 19, 2026 - 14:57 CEST

Investigating

We are currently experiencing delays in the synchronization of data from the German commercial register (Handelsregister, source ID DE.RC).

What this means for you: Business partner records sourced from DE.RC may not reflect register changes. This affects Lookups and Change Notifications for German legal entities.

Our team is investigating the root cause.
Posted Aug 19, 2026 - 14:57 CEST
This incident affects: CDQ Cloud Services (Referencedata API).