Business Partner Lookup returns a 500 in case a VIES call is made

Incident Report for CDQ Cloud Services

Resolved

We would like to inform you that between 13:00 and 14:45 CEST, our Business Partner Lookup endpoint encountered an issue where calls made to the VIES (VAT Information Exchange System) resulted in a 500 response error. We understand the critical nature of this service and apologize for any disruption this may have caused to your operations.
Thank you for your patience and understanding during this time
Posted Apr 23, 2025 - 13:00 CEST