Performance degradation across part of our services

Incident Report for CDQ Cloud Services

Resolved

This incident has been resolved.
Posted Aug 17, 2026 - 17:47 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 13, 2026 - 09:03 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 12, 2026 - 10:00 CEST

Investigating

We are currently experiencing performance degradation across part of our services, which may cause delays when adding or updating data. Consequently, search results may temporarily not reflect the most up-to-date information.
Posted Aug 11, 2026 - 12:00 CEST
This incident affected: CDQ Cloud Services (Referencedata API, Data Exchange API).